CareersUSA, a leader in the staffing industry with over 41 years of experience, has another job opportunity for you:

Our Client is seeking a Technical Support Representative in Boise, ID.

Earn an hourly rate at this full-time position. Work from one of any of the following work schedules:

• 6:30 AM to 3:00 PM
• 2:30 PM to 11:00 PM
• 8:00 PM to 7:00 AM

Job Description:

• Monitor and troubleshoot telecommunication devices (3G/4G, DSL, Satellite)
• Verify data integrity across several systems
• Assist with Quality Assurance testing of new terminal software
• Generate system reports based on customer, management, or development requests
• Operate proprietary software applications
• Monitor system hardware availability
• Process customer requests such as new installs, removals or change of ownerships
• Work closely with Field Service Technicians by phone to install or troubleshoot equipment
• Follow documented checklists and procedures for all daily work assignments
• Assist Call Center Operators with answering incoming calls from stores that require assistance
• Other duties as assigned

Job Requirements:

Requirements:

• High School Degree or Equivalent (GED)
• 1 year of related experience
• Bachelor's Degree in Computer Science, IT, or similar field preferred or equivalent combination of training
• Knowledge of various operating systems experience
• Knowledge of networking and data communications
• Ability to troubleshoot utilizing documented procedures
• Willingness to learn new methodologies and software applications
• PC and other peripherals troubleshooting skills
• Proficiency with Microsoft Office Suite
• Excellent written and verbal communication skills
• Seeking candidates able to work a flexible schedule to consist of potential nights and weekend hours
• Must be able to pass a drug test and background check

Contact Information:

• CareersUSA - National Accounts
• Ph: ext. 299 or
• Ph: 888-925-HIRE (4473)
• E-mail: Please submit your resume through this position or call for alternatives