Job Description

Job Summary

An engineering position that will play a key role in Architecting, Maintaining APM - Application Performance Management tools and provide Subject Matter Expertise to solve complex application performance problems. You will ensure the most effective and efficient utilization of IT resources, while delivering best in class application performance platform. You will have a deep technical understanding of distributed systems application architecture, open systems infrastructure, and internal private cloud hosting environments.

Essential Functions:

Assist teams with application performance troubleshooting, system/cloud infrastructure performance monitoring, provide recommendations on optimizing performance and capacity of application and server infrastructure.

Responsible for daily monitoring and collecting data from application and infrastructure performance across production and non-production environment. Analyze transaction performance and system performance data, alert teams to avoid any upcoming performance or any constraint with processing capacity.

Analyze historical performance and transaction data, work on capacity planning models for upcoming merchant's promotions or peaks.

Evaluate any performance overhead of new technologies, APM tools. Install, configure, instrument, upgrade APM tools. Create dashboards and setup alerts for performance metrics.

Drive engineering, certification and security aspects of Application Performance Management monitoring tools and services.

Follow good engineering practices and concepts and adhere to audit requirements and understand corporate compliance issues and requirements.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.