Join our Goldmark family - the premiere Property Management team.
Creating a better living.

The Regional Maintenance Manager will work with the Leadership Team to develop, implement, and maintain company-wide standard operating policies, procedures, and practices relative to maintenance. This role is largely about leadership. The Regional Maintenance Manager is responsible for ensuring their team members provide an exceptional service experience to internal and external customers resulting in high customer satisfaction, increased resident retention, and consistent high-level operational results. They will work diligently to lead, train, develop, coach, motivate, and support high quality property management teams. The Regional Maintenance Manager will serve as a resource to the Maintenance Team on best practices, resolving particularly challenging maintenance issues and may engage in supporting capital improvements.

We believe leaders are successful when their teams are successful! This role will be responsible for bringing our Goldmark vision of creating a better living for our customers and our communities to life across their regional portfolio. They will drive their teams to focus on customer service and quality as the Goldmark differentiator in making our residents feel at home. The Regional Maintenance Manager will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners, and our fellow team members.
Experience, Education and Licensure
1. 4-year Bachelor s degree in facilities management or related subject preferred; or 5-10 years related experience and/or training; or equivalent combination of education and experience.
2. High School Diploma or GED required.
3. At least 5 years of residential maintenance experience.
4. Minimum of 5 years supervisory experience in a maintenance/facilities management role.
5. Yardi Property Management Software preferred
6. Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and team member safety.
7. General understanding and use of Microsoft Office, Microsoft Word, Excel, Outlook, Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.
8. Certified Property Maintenance Technician (CPMT) preferred, but not required.
9. A strong leader who can motivate others to perform to their full potential.
10. Ability to address and resolve potentially confrontational situations with team members, residents, and vendors.
11. Must have vehicle, valid driver s license, acceptable driving record and meet company insurability requirements.