Quality Liaison

at CER Group North America
Location Normal
Date Posted August 5, 2022
Category Engineering
Job Type Part Time


Quality Liaison- $22.00/hr.

First Shift position with occasional support needed on off shifts.

A customer liaison acts as a focal point for customer problems, questions or concerns. They coordinate with the proper company personnel to provide timely and accurate answers for the customers. This position requires good people skills.

On site quality representation for Automotive Supplier Clients
Attendance at all Customer quality and warranty meetings
Attendance at all Customer engineering and vehicle launch meetings
Direct involvement with Customer quality and engineering teams in understanding quality concerns, data collection, measurement analysis and root cause identification
Direct involvement with Customer quality and engineering teams in establishing Interim Containment Actions
Direct involvement with Client quality and engineering teams to understand and establish Permanent Corrective Actions
Communication with Client and Customer teams to present Client actions and countermeasures to address identified quality concerns
Interaction with Customer production teams and managers in the production environment
Understand, adhere to and practice safety guidelines in the production environment
Work and communicate within the Quality Strategies teams to developed team concepts, goals and directions to increase efficiency and professionalism.

Experience in automotive manufacturing environments
Associates degree in related field or work experience equal to degree level
Proficient in basic computer programs; Word, Excel, PowerPoint
Proficient in the creation, development and charting of data related to automotive quality engineering quality aspects
Ability to use, read and understand measurement tools related to the automotive quality field, such as; micrometers, calipers, scales, and force gages
Outstanding communication skills in both presentation and the ability to listen, understand and follow through on directions communicated by Client, Customer and Quality Strategies management teams
Professional attitude, appearance, communication, mannerism and respect for authority.


Job Types: Part-time, Contract

Pay: $22.00 per hour

Work Location: One location

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