Project Engineer – Houston, TX

at Apollo Staffing
Location Houston
Date Posted June 21, 2022
Category Engineering
Job Type Not Specified

Description

Job Description

Project Engineer are responsible for creating emotionally driven experiences and relationships with our clients and team members each and every day. This position will provide configuration of server and network systems Project Engineer will interact with users that include C-Level client contacts as well as senior level internal stakeholders. The role will be responsible for PROJECT DELIVERY. The ability to effectively communicate issues and needs to clients and senior staff members is imperative. Travel in and out of state may be required.

Essential Functions

  • Work closely with the support, professional services and leadership teams to ensure issues are processed efficiently and effectively
  • Serve as an advanced problem-solver with creative solutions and a focus on long-term stability
  • Provide friendly and positive support for clients over the phone and in-person that exudes professionalism
  • Ensure incidents and tickets are completed according to company standards
  • Required participation in an after-hours and on-call rotation to provide support around emergency client issues
  • Perform repairs to software or peripheral equipment configurations, following design or installation specifications
  • Minor training of end-users in the proper usage of hardware or software

Technical Requirements

Required understanding and hands-on with the following technologies:

  • Client/Server application interaction
  • Support and administration of Microsoft Office 365
  • Installation and basic configuration of Microsoft Server Operating Systems
  • Installation and advanced configuration of Windows Operating Systems
  • Basic knowledge of Terminal Services and Citrix
  • Basic troubleshooting of Firewalls, including but not limited to SonicWall, Meraki, and Cisco
  • Basic troubleshooting of Routers and Switches
  • Basic troubleshooting of Active Directory
  • Installation and advanced configuration of Anti-Virus Software
  • MS Office (Word/Excel/PowerPoint), Outlook
  • Internet Explorer and Web Based add-ons (ActiveX, Java client)
  • TCP/IP Connectivity
  • DHCP
  • DNS

Job Requirements:

    • Support and Administration of Exchange 2010, 2013, 2016
    • Support and Administration of Microsoft Azure
    • Support and Administration of Basic web systems
    • Support and Administration of Virtualization Software such as VMware
    • Support and Administration of SAN and Network Storage Solutions

    Key Skills

    • Keen ability to problem solve
    • Ability to logically plan
    • Strong oral and written communication
    • Continual desire to learn, absorb, and apply new information and skills
    • Extraordinary focus on customer service
    • Innate ability to multi-task and stay organized
    • Exhibit a professional demeanor and strong interpersonal skills
    • Ability to interact in a variety of situations to include: customer service, orientations, training and e pNot Required, but these skills/competencies are a plus:

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