Low Voltage Field Technician

at Westnet, Inc.
Location Huntington Beach
Date Posted June 21, 2022
Category Trades & Services
Job Type Not Specified

Description

Job Description
Job Title : Low Voltage Field Technician
Positions Supervised: 0
Dept. / Division : Information/Technology
FLSA Class : Non-Exempt
Years of Experience : 5 Years
Status : Full Time
Location : Huntington Beach, CA
Industry : Public Safety - Fire Service Communications

Westnet, Inc. is the leader in providing public safety/fire communications to fire departments throughout the country. The Company is seeking a high-energy, customer-focused Low Voltage Installer/Technician to deliver excellent customer service and join our Services Team. We are looking for a self-motivated, team-oriented individual who will work closely with our installation, engineering, technical support and project management personnel to ensure quality installation and service of our communications systems.
The identification of Duties and Responsibilities does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position.
Essential Duties and Responsibilities:
· Repair and/or Install, commissioning and maintenance of our communications systems in public safety facilities, both in state and out of state. Such facilities can include: Federal institutes, military installations, airport and/or fire stations.
· Installation or repair of low voltage wiring that may be located in attics, crawl spaces and other confined spaces.
· Complete all wiring, connections and equipment installations ensuring that contractual requirements are met.
· Coordinate with subcontractors/fire department officials to obtain completion sign-off.
· Prepare, maintain and submit documentation, commission systems prior to final acceptance, and produce drawings of record for the purpose of ensuring projects are completed.
· Conduct and perform troubleshooting, resolution, documentation and follow-up to the customer's satisfaction.
· Data Entry in computer system
· Assist sales staff with customer's requirements.
· Assists engineers and programmers in the building, deploying and maintaining of customer systems.
· Perform after-hours emergency technical support via telephone, computer systems and/or at customer location.
· Travel required for onsite repairs (see bottom of JD for travel requirements)
· Provide a pleasant and positive attitude with customers
Performs other duties, tasks or projects as requested and assigned by supervisor or management.

Job Requirements:
Experience/Training/Education:
· High School Diploma or General Education Degree (GED)
· 5 years of experience
· Good Driving Record
· ANSI/TIA/EIA Cabling Standards & Terminating of cables
· Know how to use a multimeter for electronics
· Experience working on construction lifts and ladders
· Microsoft Dynamics 365
· Strong attention to detail; Detail Orientated
· Outstanding Organizational Skills
· Outstanding Customer Service Skills
· Keeping work environment clean and safe
· Great Phone Skills
Knowledge/Skills/Abilities:
General: Must demonstrate strong listening skills, strong problem-solving skills, analytical, troubleshoot and organizational skills. Ability to read and analyze drawings and specifications.

Technical: Efficient in troubleshooting customer's technical problems
Communication: Exceptional/Strong communication skills both, written, oral and interpersonal communication skills. Ability to present idea in business-friendly and user-friendly language. Ability to respond effectively to co-workers, management and especially customers.
Teamwork/Team Player Skills: Strong commitment to teamwork with the ability to contribute and follow leadership directives at appropriate times. Proven track record of working both as a team member as well as independently.
Mathematical & Reasoning: Ability to add, subtract, multiply and divide using whole numbers and decimals.
Computer: Strong understanding of computers and computer networking and/or IT experience. Advanced and proficient in Microsoft Office (Excel & Word); must be able to navigate the internet efficiently, as well as other industry-specific technology tools used within the organization.
Physical and Environmental Elements:
Physical Demands: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and reach with hands and arms for at least 2/3 or more of the normal work shift. Ability to sit continuously for over 1/3 of normal work shift. Ability to talk and hear continuously. Ability to hear and having the ability to receive detailed information through oral communication, phones, etc. Finger dexterity is required frequently for over 2/3 of normal work shift. Ability to frequently lift and/or move items up to 50 pounds independently or more with assistance.
Vision : Ability to see close range (clear or corrected vision at 20 inches or less), Ability to see at distance (clear or corrected vision at 20 feet or more). Ability to observe an area, being able to see up and down or to the left and right while keeping eyes fixed on a given point (peripheral vision), Ability to see color, depth perception and ability to focus are important in this position.
Work Environment: Position is performed in both an office and out in the field. The office environment has standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone)
While performing some duties on this job, the employee will have to go on job sites to install or sign off on installations in which conditions could be louder. Employee maybe required to wear hard hats as well as any mandated safety requirements while on a job / construction site.
Employee will need to wear company assigned shirts, pants that are free of holes, rips, tears, or fading, steal toe boots, safety vest or any PPE issued for safety.

Travel: 20 - 50 % of position for on-site repairs local and out of state jobs approximately, 20% of the positions, 1 week at a time.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Special Requirements:
Pre-Employment skills test may be administrated
Final candidate subject to a background check
May be required to work weekends and holidays as business necessitates
Overtime, depending on job site requirements

In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, all candidates must be fully vaccinated at least two (2) weeks before starting employment at Westnet Inc. Candidates in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must notify Westnet Inc.

Westnet Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, status as a protected veteran, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Westnet Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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