Lead Housekeeper

at Active Wellness
Location Hillsboro
Date Posted August 5, 2022
Category Trades & Services
Job Type Full Time

Description

ABOUT ACTIVE

Active Wellness is the leading Health Services Management Company passionate about building active communities through fitness and wellness. With 60 sites across the country, our mission is to build and inspire healthier, more active lives through high-touch interactions and technologies that support a better quality of life. We accomplish this by creating inspiring environments, delivering results-based programming, and building meaningful relationships that support positive change in people's lives.

Our team is energetic, active, and fun. We listen to our team, doing what's best for our people while focusing on delivering the best products and programming in the industry. Our employees have continued support, training, and resources to deliver results to our members, and clients.

If you love making a difference in people's lives, we would love to connect. We're dedicated to helping people live the best lives possible, and we're always looking for individuals that are passionate like us to join Team Active.

WHY ACTIVE?

> Full Medical, Dental, Vision Health Benefits (Full Time Employees)

> 401k investment options

> Internship Program

> Competitive Base Salary

> Employee Referral Bonus Program

> Network of 1200+ fitness industry professionals

> Team Active Training including Quarterly Safety Programs, Member Experience Training, etc.

> Complimentary Employee Well-Being Programs

> Exclusive discounts and memberships on fitness industry associations and training

> Complimentary Club Membership and discounts on all Active products and more!

KEY PARTNERS

Providence St. Joseph Health, Motorola Solutions, NXP, Juniper Networks and CBRE, JLL, Ryan Companies among others

ACCOMPLISHMENTS

Health Club, Vendor, Best Innovation, Best Medical Fitness, Top 100 Health Clubs in US, Best and Brightest in Wellness, Distinguished Service Award

ACTIVE WELLNESS CENTER - REED'S CROSSING

Active Wellness Center Reed's Crossing, Hillsboro's ultimate fitness & wellness retreat located at Reed's Crossing. Designed with your lifestyle in mind, this motivating fitness space is where unrivaled training, extraordinary service, and memorable experiences inspire our members and guests to live well.

45,000 Sq. Feet of Fitness & Boutique Fitness Studios
Latest Cardio + Strength Training Including The ZONE Studio
Indoor Cycling, Yoga, Pilates, Barre, and other Group Fitness Classes
Personal Training + Lifestyle Programs
Indoor Therapy Pool & Whirlpool, 25 Yard Outdoor Lap Pool
Saunas + Stocked Locker Rooms
Childcare & Youth Programs

LEAD HOUSEKEEPER

Pay: $19 - $21 hourly

Role and Responsibilities

The Housekeeping Lead is responsible for supervising and coordinating all Housekeeping Department activities of the Fitness Center in order to ensure the highest standards of cleanliness and member satisfaction.

Specific Responsibilities

Essential Functions

Ensure legendary customer service, a spotless club environment, and friendly, knowledgeable staff.
Lead and manage the day-to-day operation of the department and ensure service standards are followed
Address guest concerns and react quickly logging and notifying proper departments as required
Be responsive to member feedback.
Hire, train, supervise, coach, and evaluate housekeeping staff
Train all new staff with the customized, club-specific cleaning checklists
Ensure adequate inventory of maintenance and locker room supplies
Maintain high visibility during peak club hours
Perform all other projects and responsibilities as required
Work together as a TEAM with all departments.
Conduct new employee and quarterly staff safety training
Administer emergency care to members and guests in need of assistance
Other duties and responsibilities as assigned by the supervisor

Other Functions

Uphold Active Wellness written policies and procedures.
Enforce policies fairly and consistently.
Attend Active Wellness management meetings, pieces of training, and retreats.
Conduct a physical inspection of the entire club several times a day and make any corrections.
Maintain safety standards from OSHA.
Make sure that the club is well stocked and really clean
Be knowledgeable about all programs and activities offered by Active Wellness
Promote club services and activities
Assist with keeping the club well stocked and clean
Attend Active Wellness site meetings and training
Handle injury and illness and security incident reporting
Requirements:

Qualifications and Education Requirements

At least 1-2 years experience in housekeeping or janitorial services and customer service experience desired; experience in hospitality or health clubs is a plus.
English language skills to communicate with members and staff
High School Diploma or general education degree (GED)
Knowledge of using cleaning supplies
Must be detail-oriented, organized, and highly responsive with a commitment to customer service
Strong verbal communication skills
Basic computer skills, customer service skills, results-oriented, ability to multitask, and commitment to the fitness industry
AED/CPR/First Aid Certified
Proof of citizenship or legal status

Physical and Working Conditions

Ability to take the responsibility for the health and safety of others

Ability to stand for several hours in the same shift; ability to lift 25 lbs

Fitness club environment

Must follow OSHA and Active Wellness safety standards

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