Field Technician: Remote

at ACS Solutions
Location San Antonio
Date Posted June 21, 2022
Category Trades & Services
Job Type Not Specified

Description

Job Description:

  • Installs, operates, maintains, repairs and modifies equipment.
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
  • Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change.
  • Maintains effective customer communications and relations.
  • May provide onsite training of customer support personnel.
  • Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software.
  • Performs diagnostic tests to troubleshoot equipment failures.
  • Requires a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
  • Any Telecomm background or IT Installation background
  • Good working knowledge of cable connectors and replacement, such as RJ-11,RJ-45, DB-25, V.35, RS-449
  • Basic software troubleshooting and diagnostics

Job Requirements:

Education:

  • High School Diploma or equivalent and a minimum of 6-8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
  • Network+, CCNA, CCNP, CCNA Wireless, A+
  • Must be able to receive a Public Trust clearance.
  • Valid license and clean driving record, and reliable vehicle.
  • Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet

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