Field Support Representative (RICOH)

at ManpowerGroup Talent Solutions RPO
Location Addison
Date Posted June 21, 2022
Category Call Centre / CustomerService
Job Type Not Specified

Description

Enjoy RICOH!

We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success.

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually.
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Field Support Rept is Key supporter of the daily operations of RICOH Managed Services contracted customer locations. Requires traveling to several locations in an assigned geographical area.

Performs standard and advance service offerings such as: copy, print production, finish work, mail and shipping operations, reception, document scanning and filing, concierge, inventory control, logs, reports for billing and assists in IT support functions. The Field Support Representative will also assist management with process improvement, procedure testing and validation, implementation of new services, employee training, and ensuring field compliance with Ricoh's Managed Services methodology. This role serves as a developmental path to future account management positions.

If you feel that you are good fit for this position, just apply. We will be waiting for you!

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