ESSENTIAL JOB FUNCTIONS

• Work under the supervision of the Field Services Manager and guidance of Field Services Engineer
• Install, service, and troubleshoot the Company's Cart Containment and other systems
• Perform Preventive Maintenance of the Company's Cart Containment and other systems
• Complete any service and repair work orders, primarily within your assigned areas as they arise
• Travel (up to 70%) to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company's systems
• Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues
• Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient
• Assistance in the training of Field Services Technicians, ASP, and Contractors
• Take and follow through on directions and instructions while remaining customer focused
• Adhere to the Company's standard operating procedures
• Abiding commitment to Company's Core Values, Mission, and Vision
• Utilization of installation and service scheduling systems and other service and expense tracking

Job Requirements:
QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Ability to perform multiple tasks in a fast-paced environment; adaptable
  • Attention to details
  • Be highly organized and efficient
  • Ability to take directions and follow through on instructions
  • Ability to handle difficult customers with diplomacy, tact, and problem-solving
  • Have good oral and written communication skills
  • Have good leadership skills
  • Have experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices
  • Have experience with dustless concrete cutting and asphalt
  • Have experience installing devices in a retail environment
  • Have experience running wires through walls and ceilings
  • Have experience troubleshooting and tuning electrical devices
  • Have experience bending and running conduit
  • Have experience using power tools and scissor lifts
  • Computer and other software proficiency in installation and service scheduling systems and other service and expense tracking

EDUCATION AND/OR EXPERIENCE

• • Minimum 3+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems;
  • Minimum 2 years' experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts.
  • Experience as general contractor or related fields are highly desirable.
  • Strong communication and collaboration skills are a must to ensure cooperation and positive results.
  • Valid driver's license and clean driving record