Field Service Technician
Location | Denver |
Date Posted | June 21, 2022 |
Category |
Trades & Services
|
Job Type |
Not Specified
|
Description
ESSENTIAL JOB FUNCTIONS
- Work under the supervision of the Field Services Manager and guidance of Field Services Engineer
- Install, service, and troubleshoot the Company's Cart Containment and other systems
- Perform Preventive Maintenance of the Company's Cart Containment and other systems
- Complete any service and repair work orders, primarily within your assigned areas as they arise
- Travel (up to 70%) to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company's systems
- Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues
- Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient
- Assistance in the training of Field Services Technicians, ASP, and Contractors
- Take and follow through on directions and instructions while remaining customer focused
- Adhere to the Company's standard operating procedures
- Abiding commitment to Company's Core Values, Mission, and Vision
- Utilization of installation and service scheduling systems and other service and expense tracking
Job Requirements:
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
- Ability to perform multiple tasks in a fast-paced environment; adaptable
- Attention to details
- Be highly organized and efficient
- Ability to take directions and follow through on instructions
- Ability to handle difficult customers with diplomacy, tact, and problem-solving
- Have good oral and written communication skills
- Have good leadership skills
- Have experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices
- Have experience with dustless concrete cutting and asphalt
- Have experience installing devices in a retail environment
- Have experience running wires through walls and ceilings
- Have experience troubleshooting and tuning electrical devices
- Have experience bending and running conduit
- Have experience using power tools and scissor lifts
- Computer and other software proficiency in installation and service scheduling systems and other service and expense tracking
EDUCATION AND/OR EXPERIENCE
-
- Minimum 3+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems;
- Minimum 2 years' experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts.
- Experience as general contractor or related fields are highly desirable.
- Strong communication and collaboration skills are a must to ensure cooperation and positive results.
- Valid driver's license and clean driving record