PURPOSE OF JOB:

We are currently looking for an experienced Field Service Technician. The candidate that is chosen will be on-site full-time Tuesday - Saturday at our customer facility in Windsor, CT and be responsible for diagnosing and resolving Mechanical and Electrical issues on Campbell Grinder Machinery. We are looking for a self-starter with effective planning and organizational skills, who is committed to excellent customer satisfaction.

JOB DUTIES AND RESPONSIBILITIES: (performs some or all of the following)

Diagnose and resolve problems in all or some of the following areas, including interactions between areas:

• Mechanical
• Electrical
• Hydraulic
• Pneumatic
• Troubleshoot machine problems for customers, sometimes over the phone or via e-mail.
• Provide the customer with a positive sense of what Campbell Grinder is; the service technician is a front line ambassador.
• Communicate with Mechanical & Electrical Engineers.

The above description in no way states that these are the only duties to be performed by someone with this job title.

KNOWLEDGE & SKILLS REQUIRED:

• Ability to read and understand electrical schematics.
• Ability to read and interpret mechanical drawings.
• Excellent general understanding of machine tool equipment in general.
• Excellent computer skills required.
• Knowledge of Microsoft Office, Acrobat Reader as well as other programs.
• Ability to read and understand ladder logic for diagnostic purposes.
• Knowledge of CNC controls, especially Fanuc and/or Siemens.

EDUCATION & EXPERIENCE REQUIRED:

• Minimum 2 years technical experience with machinery and related equipment preferred.
• Minimum 1 year electrical trouble shooting experience preferred.
• High school diploma or equivalent.