Field Service Engineer

at Shimadzu Scientific
Location Minneapolis
Date Posted June 21, 2022
Category Engineering
Job Type Not Specified

Description

Field Service Engineer - Minnesota / North Dakota / South Dakota Field Service Territory

SSI Pay Band 9

Headquartered in Columbia, Maryland, Shimadzu Scientific Instruments (SSI) is the American subsidiary of Shimadzu Corporation (Kyoto, Japan), a world leader in the development of scientific instruments. SSI was established in 1975 as a distribution center providing analytical solutions to a wide range of laboratories and lab services providers in the Americas. Today, SSI's focus has expanded greatly beyond distribution. SSI maintains a network of ten regional offices strategically located across the United States, with experienced technical specialists, service and sales engineers situated throughout the country; a state-of-the-art Customer Training and Education Center; and Shimadzu U.S.A. Manufacturing, which supplies HPLC, GC-MS/MS, LC-MS/MS, and other high-tech products to the U.S. market.

Shimadzu Scientific Instruments is hiring a Field Service Engineer to provide service instrument support mainly in the following product areas (including, but not limited to): LC, GC, LCMS, GCMS, UV-Vis, FTIR, TOC, AA, ICP. This is a great opportunity for someone with hands-on experience with any of these instruments to work in a customer facing setting who would like to advance their career! The employee will be primarily supporting the Minnesota / North Dakota / South Dakota Field Service Territory!

Position Summary:

The Field Service Engineer in this position will:

* Provide excellent and efficient customer service to Shimadzu's clients, along with technical training on products.
* Repair, maintain, and install Shimadzu's award winning analytical instrumentation product line.
* Travel throughout the regional territory, experiencing all the various places our instrumentation is utilized.
* Train and support regional staff.
* Document and report all repairs and product failures. When applicable provide recommendations on design changes and improvements.
* Help with the development of preventative maintenance procedures for Shimadzu products.

The Field Service Engineer will earn:

* Excellent Base Salary
* Service Support Incentive Plan
* Company vehicle with gas card
* Home office set up (where applicable)
* Company benefits (medical/dental/vision/401k with profit sharing match/year end bonus/tuition reimbursement/vacation/personal, sick time/paid holidays).

Education and/or Experience:

An associate's degree in Electrical Engineering or Technology is required, a bachelors within a Life Science discipline is highly preferred. Incumbent must have at least three years of field or in-house instrumentation repair experience (or the equivalent similar product) is required.

Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.

Shimadzu Scientific Instruments is an equal opportunity employer and federal contractor or subcontractor. As applicable, the parties agree that they shall abide by the requirements of 41 CFR Section 60-1.4(a); 41 CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a); and 29 CFR Part 471, Appendix A to Subpart A with respect to affirmative action program and posting requirements, and that these requirements are incorporated herein. These regulations require that covered prime contractors and subcontractors ensure nondiscrimination and take affirmative action in employment to employ and advance qualified individuals without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, and protected Veteran status. These regulations also prohibit covered contractors from taking adverse action against applicants or employees because they have inquired about, discussed, or disclosed their or their co-worker's compensation information in certain situations.

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