Express Service Advisor – Tonkin Wilsonville Nissan

at Tonkin Wilsonville Nissan
Location Wilsonville
Date Posted December 14, 2022
Category Call Centre / CustomerService
Job Type Full Time

Description

Are you interested in embarking on a career with a fast-growing, well-accredited automotive dealership? If this is something that piques your interest then Tonkin Wilsonville Nissan has the perfect opportunity for you! We are currently seeking out an Express Service Advisor for immediate hire. Our dealership is the only dealership in the Pacific Northwest that has received the Award of Excellence from Nissan for 10 years in a row! The Service Advisor will play an important role for our Service Team because they will be the main point of contact for our guests and clientele. Whether it be upselling services or just giving updates on repairs and servicing, your customer service is going to make a big difference. The ideal candidate would be a former Express Service Advisor with great relationship-building skills.

_Express Service Advisor Job Responsibilities_

Ensure that customers receive prompt, courteous, and effective service.
Drive the sale of technicians' time to meet the department's sales forecast.
Prioritize required services, and be prepared to provide options upon request.
Keep customers informed on completion times, service expenses, and possible changes.
Ensure customer has a positive dealership experience.

_Express Service Advisor Benefits and Compensation_

On top of competitive pay plan we are proud to offer top of the line benefits including Medical & Dental starting at $50/mo, Vision, Company Paid Life, Employee Assistance Plan, 401k with Company Match, Lucrative Paid Time Off that accrues from Day 1, plus an excellent menu of voluntary benefits!

_Express Service Advisor Qualifications_

1-3 years of strong Customer Service experience. Previous Automotive experience is a plus, but not required!
A desire to work effectively in a team environment.
Strong attention-to-detail

_Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen, THC not screened for._

If you re ready to start your career with Tonkin Wilsonville Nissan - Apply now!

Job Type: Full-time

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift

Education:
High school or equivalent (Preferred)

Experience:
Service Writers: 1 year (Preferred)
Dealership: 1 year (Preferred)

License/Certification:
Driver's License (Preferred)

Work Location: One location