Entry Level – Logistics Specialist/Customer Service Agent
Location | Brisbane |
Date Posted | December 15, 2022 |
Category |
Call Centre / CustomerService
|
Job Type |
Not Specified
|
Description
Job Description
Maintain positive, strong relationships with customers and suppliers (Airline carriers, trucking companies, shipping lines and others involved)
Ability to read client specific operating procedures and successfully execute upon them
Understand the department process flow to ensure smooth, accurate and timely freight process flow
Data entry using Expeditors proprietary programs and systems
Create accurate and timely documents for shipping purposes (Import/Export/Customs)
Document scanning
Meet compliance at all times by following internal and external regulations that are in accordance with government regulations
Track and Trace customer shipments as needed
Ensure accurate and timely client billing
Assist in resolving accounting issues
Continually look for best practices and ways to improve operational efficiency and productivity
Other departmental duties as needed
Continuous learning and professional development