Customer Support Analyst

at Sanrose Information Services Inc.
Location Tampa
Date Posted June 21, 2022
Category Call Centre / CustomerService
Job Type Not Specified

Description

Position: Customer Support Analyst

Qualifications:

Education: Bachelor's Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience.

Required Experience:

Minimum of 3 years of experience.

Job Specific Knowledge, Skills and Abilities (KSA)

1. Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment
2. Advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments
3. Skilled at installing and providing technical support for software applications, operating systems, and personal computer hardware
4. Ability to do advanced troubleshooting on various manufacturers of computers
5. Ability to plan, organize, manage, and track projects
6. Ability to communicate effectively both verbally and in writing
7. Ability to read, understand, and comply with the department's policies

Please apply via dice or email your resume to:

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