There are a whole host of adjectives that could be used to describe us - dynamic, modern, and cutting-edge, but the most meaningful adjectives are the ones we use to express what it feels like to work here - caring, close-knit, and family-oriented.

WATCH:

Let's face it, at least half the time you're awake on a weekday is spent at work. Shouldn't you enjoy the work you do and the people you work with?

We're looking for an intake specialist. What does an intake specialist do?

First and foremost, you're talking to prospective clients who are calling you during the worst time of their lives. You'll need to be empathetic to individuals charged with very serious offenses. Your ability to genuinely connect with them, ascertain their ability to hire, and navigate them through the process will be critical.

You ll need to be tech-savvy, positive, and enjoy talking to people all day.

We are not your average law firm. We are a tight-knit group and we all watch out for one another. We work hard and have fun. We re very focused on maintaining the great and supportive work environment we have. We re looking for a true team player. This is also a great position for someone who is taking time between college and law school.

You ll also need the ability to multi-task, between administrative functions, answering the phones, and taking care of clients who are in the office, all within an often high-pressure environment.

We re looking for someone who is passionate about working in the legal industry and a self-starter. Pay is commensurate with experience.

Desired Qualifications:

Bachelor's degree or proven experience in client relations

Strong written and verbal communication skills

Proficient computer skills

Friendly and welcoming personality

Problem-solving aptitude

Excellent telephone etiquette

Excellent customer/client service skills

Ability to multitask and prioritize deadlines

Excellent organizational and time management skills

Ability to take on tasks and responsibilities outside the job description

Exhibit a self-starter mentality than can identify gaps in workflow and come up with creative solutions

Ability to embody our brand and company culture

Marketing experience is a plus

Court or legal experience is a plus

You can apply here, but to be considered, you must also send Melody Lanier, Media Relations Director ((url removed)) a short statement about the book you most recently read, and tell us why you liked or did not like the book.

About Varghese Summersett

Varghese Summersett is a criminal defense and family law firm based in downtown Fort Worth. We have 11 attorneys who are considered the best and brightest in their field. Collectively, we have more than 120 years of experience and have tried more than 750 cases before state and federal juries. Our lawyers have also been recognized by numerous publications and organizations, and the firm has been named one of America s Fastest Growing Companies by Inc. Magazine and the "Best Law Firm" by the Fort Worth Star Telegram. As nationally recognized attorneys, we are frequently asked by news organizations to weigh in on local or national stories. We also have more 5-star reviews than any other defense firm in North Texas.

Requirements

Daily Job Duties:

Answer a high volume of incoming calls to the firm, maintaining excellent customer service at all times.

Promptly respond to client questions and messages by phone, email or through our case management platform.

Contact clients about court settings, payments, case progression, and reviews.

Maintain and update documents related to client accounts.

Coordinate calls, meetings and communications between attorneys and clients and potential clients.

Follow-up on all overnight or missed calls intercepted by the answering service in a timely manner.

Promptly follow-up with potential clients.

Maintain attorneys schedules and calendars.

Draft and e-file letters and motions on behalf of attorneys.

Build and maintain trusted relationships with clients and patiently guide them through a difficult process.

Cultivate and maintain relationships with court staff.

Ensure that our office and common areas are clean and presentable at all times.

Positively represent our brand and firm/

Assist marketing team in developing marketing materials and proposals

Benefits

We offer health, dental, vision, paid vacation for salaried positions, a fun working environment, peer-to-peer company-funded microbonuses, and unique perks like time off for adopting a pet.